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Tech: Stubborn temp files

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Tech: stupid question re deleting temp files (41)


katlaughing 31 Mar 03 - 10:56 AM
SeanM 31 Mar 03 - 12:44 PM
katlaughing 31 Mar 03 - 12:49 PM
katlaughing 31 Mar 03 - 01:17 PM
Chip2447 31 Mar 03 - 02:34 PM
MMario 31 Mar 03 - 02:43 PM
katlaughing 31 Mar 03 - 02:54 PM
katlaughing 31 Mar 03 - 03:11 PM
GUEST,Jon 31 Mar 03 - 03:14 PM
saulgoldie 31 Mar 03 - 03:17 PM
Sorcha 31 Mar 03 - 03:38 PM
MMario 31 Mar 03 - 03:42 PM
JohnInKansas 31 Mar 03 - 03:51 PM
JohnInKansas 31 Mar 03 - 04:08 PM
MMario 31 Mar 03 - 04:15 PM
JohnInKansas 31 Mar 03 - 04:28 PM
MMario 31 Mar 03 - 04:30 PM
JohnInKansas 31 Mar 03 - 04:51 PM
Guessed 31 Mar 03 - 04:52 PM
katlaughing 31 Mar 03 - 04:59 PM
katlaughing 31 Mar 03 - 05:38 PM
TIA 31 Mar 03 - 05:54 PM
JohnInKansas 31 Mar 03 - 06:21 PM
katlaughing 31 Mar 03 - 06:51 PM
Jon Freeman 31 Mar 03 - 06:52 PM
GUEST,sorefingers 31 Mar 03 - 08:47 PM
katlaughing 31 Mar 03 - 09:45 PM
NicoleC 31 Mar 03 - 10:13 PM
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Subject: Tech: Stubborn temp files
From: katlaughing
Date: 31 Mar 03 - 10:56 AM

I sure hope one of you can help me figure this out. I've never had this happen.

I go to My Computer, C drive, Windows, Temporary Internet Files and tell it to Delete All. It says am I sure and I say yes, at which point it will delete all except two files. I have tried deleting them every which way to no avail.

I have also dumped all of my Cookies from the same area.

I have also gone into Internet Options and dumped Temp. Files from there.

The two which will not delete have my name first followed by tribalfusion dot com, and the other is my name followed by smni dot com.

I think I remember the tribal fusion one from a link I fixed here as a joeclone, but I may be wrong. I don't have a clue about the other, but I also have not searched for it online as I don't want the same cookie to embed twice. I understand the "s" is supposed to designate a secure page. I've just had the bank clear up someone trying to charge over four hundred dollars to my debit card, online, so the smni kind of spooks me.

I figure i can go into DOS and get rid of them, but it's been so long since I've done anything in DOS, I don't remember the commands to search or whatever.

So...help? And, thanks!!

kat


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Subject: RE: Tech: Stubborn temp files
From: SeanM
Date: 31 Mar 03 - 12:44 PM

Have you tried a CTRL+ALT+DELETE shutdown of everything but explorer and systray?

I had a similar problem with a few files on my PC - turned out that one of the programs running was referencing the files every few seconds and wouldn't delete them. Once I shut the offending programs down, they went happily into the ethereal oblivion that all bad program files go to...

M


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Subject: RE: Tech: Stubborn temp files
From: katlaughing
Date: 31 Mar 03 - 12:49 PM

No, I will try that. Thanks!


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Subject: RE: Tech: Stubborn temp files
From: katlaughing
Date: 31 Mar 03 - 01:17 PM

well, I hope I did it right, but it didn't work.:-( Thanks, anyway...they are still there.


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Subject: RE: Tech: Stubborn temp files
From: Chip2447
Date: 31 Mar 03 - 02:34 PM

Kat,
    I assume that del*.*, fdisk, and format c, are out of the question?

Chip2447


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Subject: RE: Tech: Stubborn temp files
From: MMario
Date: 31 Mar 03 - 02:43 PM

kat - if you right click the files and look at properties, are any of the boxex checked? nevermind - windoze doesn't let you do that.

will it let you move them into another directory? if we can get the files into a "normal" directory (the temp internet file folder is a system folder) they should be deletable.


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Subject: RE: Tech: Stubborn temp files
From: katlaughing
Date: 31 Mar 03 - 02:54 PM

When I right click on the tribalfusion one, and look at properties it just shows the same info plus a weird expiry date of 12-31-37 5:00PM! It's a 148 bytes and says it was last modified on 3-26-03.

I don't get any option to move it, just to copy, delete, etc. which it won't let me do.:-)

Chip, huh? **bg**

If I go to DOS, what do I command in order to find those two and delete them that way, or will that not work?

Thanks, guys!!


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Subject: RE: Tech: Stubborn temp files
From: katlaughing
Date: 31 Mar 03 - 03:11 PM

I will probably greatly regret this, but I've just gone to the involved websites and emailed them. Interestingly enough they are both web advertising firms. One of them lists their advertisers, so I tolm them what I thought of their programming, asked how to get rid of their cookies, and told them I would let advertisers know of my displeasure. Probably won't mean diddly-squat to them, but we'll see.


Thanks...kat


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Subject: RE: Tech: Stubborn temp files
From: GUEST,Jon
Date: 31 Mar 03 - 03:14 PM

reboot and try again.


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Subject: RE: Tech: Stubborn temp files
From: saulgoldie
Date: 31 Mar 03 - 03:17 PM

Kat,
Have you tried booting from a system floppy disk so you can look at the hard drive without Windoze interferring? Then you should be able to go into the "temp" directory and delete at will. You might have to adjust a few "attribs" so that the files are not hidden or read-only. I have used this technique several times when Windoze wants to "argue" with me and I know better.

Good luck.

Saul


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Subject: RE: Tech: Stubborn temp files
From: Sorcha
Date: 31 Mar 03 - 03:38 PM

kat, get DOS for Dummies or Idiots Guide to DOS from the library. My Kid Tech is here and he says your best bet is to use DOS.


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Subject: RE: Tech: Stubborn temp files
From: MMario
Date: 31 Mar 03 - 03:42 PM

The problem is windoze marks thetemp internet files folder as a system folder - and it is not visible from DOS


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Subject: RE: Tech: Stubborn temp files
From: JohnInKansas
Date: 31 Mar 03 - 03:51 PM

Minor screwup with the italics above. My excuse is a new fancy keyboard that came with my new machine - and that I'm about ready to DUMP.

Windows will let you right click the file and look at properties. In all probablility, these will show the "hidden" and/or "system" boxes grayed out, indicating that "you're not supposed to be able to change them." You likely will need to set your view properties to show hidden and system files in order to get a full report.

If the files refuse to delete, it normally means that they are "in use" by some program that is running. Closing everything in systray (the Ctl-Alt-Del thing) should have "released" them if this is the case.

The other reason for files being "protected" from deletion is usually a registry entry in a "protected" key. While the ideal thing would be to search and find the registry entry, and remove the offending key, this can get pretty messy, and it's not usually necessary if you're not comfortable poking around in the registry. If you can get the file deleted, the registry entry will be "broken," but that usually doesn't cause any serious problems - (except that sometimes the key may also run a utility to restore the deleted file if its deleted.)

Most "DOS" operations (called Command in later versions of Win) can be run more conveniently from a "Command Window" without leaving Windows and rebooting to DOS. If you try deleting them in a Command window first, you do have some protection against damaging the system by an inadvertent "bad keystroke," so I'd suggest trying it that way before going through the reboot-to-DOS.

If you click "START" then "RUN," type "Command" (without quotes) and hit enter, a command window should open. It invariably opens showing the prompt C:\Windows. Assuming your setup is typical, the temp files you're looking at should be in C:\Windows\Temp\Temporary Internet Files. (An advantage of working in the "Command" window is that you can use Explorer to look at the file structure at the same time, if needed.

Use "CD" to change directories to where the files are located. ("CD Temp" followed by Enter should get to the prompt C:\Windows\Temp). Use ATTRIB and DEL to remove hidden/system attributes, if necessary, and to delete the files. You should not need any DOS commands other than CD, ATTRIB, and DEL - although DIR may come in handy while you're "navigating."

You can get a full description of how to use each command on your machine by typing the command with a "?" or "/?" on the end. CD/?, DIR/?, ATTRIB/? etc.

The preferred way of closing the Command window is by typing "Exit" and hitting Enter.

The only significant "clinker" to navigating in DOS is that Windows likes to only display "long file names" and different versions differ in whether they will accept the long names in Command line operations. Use the DIR *.*/X command (in most versions) to list files with their DOS names, and use the DOS names to navigate if your system doesn't respond to the long names; or in some versions, you can put the long name in quotes.

In very few instances you may be able to do something with a DOS-boot that you can't do in a Command window; but it is safer to try the window first.

John


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Subject: RE: Tech: Stubborn temp files
From: JohnInKansas
Date: 31 Mar 03 - 04:08 PM

I think MMario's comment about hidden files in DOS came while I was writing.

If you don't see a folder that should be there, use the ATTRIB command exactly as you would use the DIR command (ATTRIB *.*). The "hidden folder" will show. You can normally use the CD command to move into a hidden folder without "unhiding" it, but if necessary you can remove the hidden attribute "ATTRIB -H <filename>." You should remember to put it back to hidden when you're done, since Windows may "need it to be that way."

I meant to note that I've seen a tribalfusion cookie on my machine, immediately after looking for some info on reservation locations. I assumed it was related to the Indian casino adware, but had no trouble deleting it.

John


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Subject: RE: Tech: Stubborn temp files
From: MMario
Date: 31 Mar 03 - 04:15 PM

! I'd forgotten that John.

at the DOS prompt - the command to get into the temporary internet folder should be:

CD c:\windows\tempor~1


your prompt should change to reflect your new "location"

then you can try to del the files.


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Subject: RE: Tech: Stubborn temp files
From: JohnInKansas
Date: 31 Mar 03 - 04:28 PM

MMario -

It's a good idea to look, with the attrib and/or dir command, to check the "spelling" on short file names. They get assigned based on the "order of installation" so they may differ between machines - even for fairly standard stuff; and sometimes they actually may change on-the-fly, especially for a few system files that really do get moved around or "rebuilt at boot" on the machine.

The newest versions will generally let you use the long file names shown in Win Explorer, but there's been some variation between versions, so you have to try it to see what works.

Actually, in newer Win versions, you can use the DIR command with the /A (Attribute) switch to list files with a particular attribute, so you don't really have to resort to ATTRIB to find the "hidden" and "system" folders. I'm just generally too lazy to look up the switches, and ATTRIB is simple to use - and works.

John


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Subject: RE: Tech: Stubborn temp files
From: MMario
Date: 31 Mar 03 - 04:30 PM

yeah john - but how many folders is she likely to have with the name c:\windows\tempor***** ?

*grin*


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Subject: RE: Tech: Stubborn temp files
From: JohnInKansas
Date: 31 Mar 03 - 04:51 PM

MMario -

Could be 1, could be 0, definitely won't be >1 in any one directory, but quite likely >1 if you search the whole machine.

Pretty likely to be a good name in this case, since most people will install Windows before the name is used by something else; but a quick check is good insurance. (And you don't have to bookmark this thread to remember "how to spell it" next time.) Knowing how to look is the good thing.

John


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Subject: RE: Tech: Stubborn temp files
From: Guessed
Date: 31 Mar 03 - 04:52 PM

You say they are temp files and refer to cookies. Which are they?
I have found there are files you cannot delete. I have deleted the directories in "temporary intenet files" - only then do some files vanish. They appear to be the "dated" internet history. The folder is not a normal folder though I have not tested it's attributes as "system". I use a free product called Xteq (xtec.com) that allows (many many) things to be set-up one of which is displaying the file attributes in WinExplorer. Not sure about folder attributes.
I also use a free prog (not downloadable any more) called System Suite that lists all temp files and all cookies and seems to get rid of those I tell it to. I would guess Norton do a similar product. I have stayed with Win98 mostly to give access to DOS and freedom to upgrade H/W.


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Subject: RE: Tech: Stubborn temp files
From: katlaughing
Date: 31 Mar 03 - 04:59 PM

Here's the answer from smni dot com:

Hello,


There is a button on our privacy policy that allows you to install an opt-out cookie on your computer:


http://www.smni.com/ui/privacy.asp


This opt-out cookie works with all publishers that use our ad code to call ads. There are certain instances, where our publishing partner do not use our ad code -- our opt-out cookie will not prevent an ad from being displayed in these instances. We have a strict policy of one ad per person per publisher per day. The publishers that do not use our ad code are more difficult to monitor.


It could be that you have some adware installed on your computer that calls ads, regardless of your opt-out status. You could remove the adware, or run some kind of program that scans your computer for adware and enables you to remove it. If you would like, we can help you further if you can do the following. I have tested this with Microsoft Internet Explorer 6:


1) After you receive our pop-under ad, go to www.smni.com


2) In the address bar, type:


javascript:document.writeln(document.cookie)


and then push enter. You will see something like this on the screen:



cnt=c1440413322=1&c410761315=1&c990212837=2&c74690988=3; pat=c1440413322=2413&c410761315=2401&c990212837=793&c74690988=2192; date=c1440413322=1%2F28%2F2003+11%3A03%3A01+AM&c990212837=1%2F22%2F2003+1%3A21%3A59+PM&c410761315=1%2F24%2F2003+10%3A21%3A45+AM&c74690988=1%2F27%2F2003+1%3A36%3A32+PM; po=c1440413322=1016015020&c410761315=222344829&c990212837=222344829&c74690988=53547644; POD=P53547644=17394996&P222344829=17391622&P1016015020=17397423&ck=1



Copy it and paste it into an email back to us. We'll look at it, and isolate the publisher, and help you stop receiving these ads. Again, our intent is not to bombard you with ads that you don't want to see. Please contact me if you have any questions.


Regards,
Adam Altman
Santa Monica Networks, Inc.



P.S. You should be able to delete our cookie too.

And, here is the one from the other guy at tribalfusion dot com:

You should be able to delete any of our cookies as they are
no different from other cookies. If you go into the Cookies folder,
you should be able to delete our cookie.


However, once you have deleted our cookie, we will assume you are
new to our ad server and when you visit a site with our ads, our adserver
will save another cookie. Maybe - this is what
you mean by not being able to delete our cookie.


Anyway, hope that helps
_______________________________________________________________

I will look over what you all wrote and what they say and see if I can figure it out.

Thanks ya'll...kat


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Subject: RE: Tech: Stubborn temp files
From: katlaughing
Date: 31 Mar 03 - 05:38 PM

Another question: what are files that start with "df" and end in tmp? I know the tmp is for temporary. Cna I delete all of those? They are in my Windows\TEMP files, NOT in Windows\TemporaryInternetFiles.

Jon, I have rebooted, several times, thanks.

Guessed, **ck if I know the difference!:-) I have cookies files and temp files and when I tell it to delete the temp files, the popup box that asks if I am sure I want to delete calls them coookies, so I guess I am cooking up a batch no matter where I am at!

My brain is fried, right now, so I am going to try this all later, or even tomorrow. Thanks very much, guys and though I am ashamed to admit it, think old system when i talk, as in Win95 and Explorer 5, I think.;-)

kat


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Subject: RE: Tech: Stubborn temp files
From: TIA
Date: 31 Mar 03 - 05:54 PM

I'm far less knowledgeable than others giving you advice, but that may give me an advantage. Window Washer (www.webroot.com) costs about $30 US, and is simple for even a cybermoron like me. Gets rid of all the cookies, temps, and crap that builds up on the hard drive like that brown stuff on your dog's teeth.


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Subject: RE: Tech: Stubborn temp files
From: JohnInKansas
Date: 31 Mar 03 - 06:21 PM

The most recent issue of PC Magazine has a fairly lengthy article on the subject of "spyware" and "ad tracking" junk. The new issue isn't up yet, but should be at PC Mag (http://www.pcmag.com/) soon.

Unfortunately, the article doesn't offer any really good solutions, but some of you may be interested in looking at how good the available "solutions" aren't.

The well known Ad-Aware is apparently about as good as is available, but flunks quite a few specific tests - especially for the lunatic fringe crap that seriously tries to get into your machine.

MOST tracking devices come as simple cookies, and most of it can be readily recognized and deleted. The article indicates that many people are finding other kinds of - more malicious and more intrusive - stuff on their machines. None of the utilities tested was particularly good at removing all of the different kinds of junk they looked at.

For those interested, the site also links to "downloads" where you can find the latest version of their free "CookieBuster" that reportedly makes it easier to sweep up your cookie crumbs. I haven't tried it, but their similar stuff has been pretty good.

Note that you will get a "DoubleClick" cookie when you visit their site - one of the more innocuous things their article discusses.

John


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Subject: RE: Tech: Stubborn temp files
From: katlaughing
Date: 31 Mar 03 - 06:51 PM

And, again, from smni dot com: (not much help) Hi Kat,


I think the difference is that a temp. internet file can include a lot more items than just cookies. If you go to a website that has graphics on it, your computer can store those in the temp. internet files. Usually IE stores cookies in a separate folder called cookies. You should be able to go directly to that folder and delete our cookie. You can always find it by searching your hard drive for smni.


and, from tribalfusion (who must think I'm an idiot):
I am not sure how to help you. I think this is more isolated problem with Windows rather than specifically our cookie.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;278835

We definitely do not do anything special with our cookies - you should be able to delete with the rest of your cookies. Hope this helps.


I have reset my browser so that it prompts me for EVERY bloody cookie, so I will not get double-click or any others unless I okay it, right?

Still have not tried the solutins offered. Will try to tomorrow. Thanks very much...I'm tired.:-)

kat


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Subject: RE: Tech: Stubborn temp files
From: Jon Freeman
Date: 31 Mar 03 - 06:52 PM

Kat, I'm most on that one. It's sounding at least from the reply you quoted that these items are cookies. Cookies are bits of information sent back to the browser together with the page you requested (part of the HTTP header).

It's really up to the browser to decide what to do with them and I can't think of a way (no doubt someome could) to instruct a system to make one with file attributes source as read only. You realy only give the cookie a name, e.g UserID here, a value associated, e.g. I'm 4429 and you are 2993, and an expiry date. I think this info is always in a text file but Netscape and IE have handled the file differently. Netscape 4.7 for example uses one big text file and IE uses a text file per site.

I've had problems with deleting files on various versions of Windows, icluding "access denied" messages. I have found that in most cases, a file that still shows or perhaps gives an error message in fact dissapears on a reboot.

It may be something harder but have you tried the following with reboots? As it is a cookie, don't open a browser but:

Reboot, go to your temp internet file via Windows Explorer. Then try the delete. Even if the files are still showing, go back again and reboot and check Windows Explorer before opening any browser window?

I know that may sound a painful process but it may eliminate some of the strangeness I have experienced with windows over time.

Jon


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Subject: RE: Tech: Stubborn temp files
From: GUEST,sorefingers
Date: 31 Mar 03 - 08:47 PM

screwmicrosoft dot com sez...

Boot from the floppy, then do
c:
deltree temp /y
cd windows
deltree temp /y
rem or
deltree intern~1 /y
deltree cookies /y
deltree anyother caching folder - in WIN32 look for 'accounts' and do them too.

seems obvious to me but then I have no respect for top heavy C code made by some geek who don't know cx from dx....


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Subject: RE: Tech: Stubborn temp files
From: katlaughing
Date: 31 Mar 03 - 09:45 PM

Thanks, Jon, very much. I will try it as you say to do.:-)

sorefingers...if I have to, I might try that, too. At the moment I am inclined to agree with all of you re' microshaft:-)


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Subject: RE: Tech: Stubborn temp files
From: NicoleC
Date: 31 Mar 03 - 10:13 PM

I for one can't stand the web garbage. Between the firewall that catches any backdoor activity and the (free, ad-free, spy-ware-free) WebWasher software that automatically deletes cookies over a certain age, blocks web bugs, referrers and other web spy goodies, blocks ads, scripts, animations (hate 'em!) and pop up windows BUT does let you exclude web sites you visit regularly and trust... I happily pay attention to none of that stuff anymore, except occassionally one of the ad companies gets a new server domain and I have to add it to the list of domains to filter out. And the usual antivirus protection, of course.

I look forward to reading the latest reviews from PCMag -- anything to keep the arsenal :)


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