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BS: Website flamer problem - any suggestions

Maryrrf 26 Sep 02 - 04:48 PM
Maryrrf 26 Sep 02 - 04:52 PM
Amos 26 Sep 02 - 05:05 PM
Jim Dixon 26 Sep 02 - 05:13 PM
Sonnet 26 Sep 02 - 05:14 PM
Maryrrf 26 Sep 02 - 05:19 PM
Sonnet 26 Sep 02 - 05:45 PM
Clinton Hammond 26 Sep 02 - 06:53 PM
GUEST,NightWing 27 Sep 02 - 07:09 PM
Maryrrf 28 Sep 02 - 11:04 AM
GUEST,Peter from Essex 28 Sep 02 - 11:27 AM
Mr Red 28 Sep 02 - 11:48 AM
GUEST,jennifer 29 Sep 02 - 09:43 AM
Maryrrf 29 Sep 02 - 10:43 AM
Tiger 29 Sep 02 - 04:10 PM
GUEST,maryrrf 30 Sep 02 - 10:03 AM
Amos 30 Sep 02 - 12:28 PM
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Subject: Website flamer problem - any suggestions
From: Maryrrf
Date: 26 Sep 02 - 04:48 PM

A friend of mine has a website with a guestbook. Somebody has started flaming him big time - nothing threatening, just silly messages like "You're a moron" and "Nobody likes your music". But there are lots of messages, sometimes posted one right after the other. He can't figure out who it is or how to stop it, aside from removing the guestbook altogether. Is there any way to trace a flamer or is it just too much trouble to bother with?


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Subject: RE: BS: Website flamer problem - any suggestions
From: Maryrrf
Date: 26 Sep 02 - 04:52 PM

Oops, sorry for posting three times - Ironic that I'm asking about a flamer and my message showed up in triplicate! The post didn't look like it was loading so I pushed the button a couple of times. Can anybody delete the extra posts?


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Subject: RE: BS: Website flamer problem - any suggestions
From: Amos
Date: 26 Sep 02 - 05:05 PM

He can ask his ISP to block the originating domain or IP number from his site. Some will. He can hire a geek to hunt the punk down and shoot him. The ISP should at least be willing to look in its logs and see where the flames are originating from. Its obviously a juvenile so one decent solution is just to carry on gracefully which will bore him into going off and flaming someone more likely to react.

A


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Subject: RE: BS: Website flamer problem - any suggestions
From: Jim Dixon
Date: 26 Sep 02 - 05:13 PM

MOST IMPORTANT RULE: Under no circumstances should you post even the slightest reply to a flamer. Delete their postings as soon as you see them, without comment.

If anyone else replies to the flamer, delete both the flame and the reply. You have to be ruthless.


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Subject: RE: BS: Website flamer problem - any suggestions
From: Sonnet
Date: 26 Sep 02 - 05:14 PM

I'm half-talking about something I know very little about, but seem to remember that my daughter has a password/code no. for deleting unwelcome nasties on her web-site. Unfortunately, there's only me in tonight, so I can't ask anyone, but I hope that what little scrap I have written might be useful, and that your friend can get this sorted out.

Jay


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Subject: RE: BS: Website flamer problem - any suggestions
From: Maryrrf
Date: 26 Sep 02 - 05:19 PM

Thanks for the suggestion. He does delete them but is getting really annoyed because they keep coming. Although he probably wouldn't prosecute because it's just nonsense, he really wants to figure out who it is.


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Subject: RE: BS: Website flamer problem - any suggestions
From: Sonnet
Date: 26 Sep 02 - 05:45 PM

On Rachael's website, it was actually one of her friends who thought it was a huge joke to do this. The idea that potential playing work may be generated by the site or that people interested in her because they'd seen Rachael perform was totally lost on this person. It never occurred to her how damaging this sort of thing is.

Jay


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Subject: RE: BS: Website flamer problem - any suggestions
From: Clinton Hammond
Date: 26 Sep 02 - 06:53 PM

Ya... contact your ISP, tell them you website is getting spammed... contact the Guestbook provider, tell them the guestbook is getting spammed...

Delete the spam as it comes in, but COPY EVERYTHING to a text file or something so you have a record, or just leave it there until The Powers That Be can get a look at it...

and yes, do NOT engage in a flame war with the spammer... If you ignore idiots like this long enough, they get bored and go away...


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Subject: RE: BS: Website flamer problem - any suggestions
From: GUEST,NightWing
Date: 27 Sep 02 - 07:09 PM

Pity the spammers won't go away when you ignore them. *sigh*

BB,
NightWing


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Subject: RE: BS: Website flamer problem - any suggestions
From: Maryrrf
Date: 28 Sep 02 - 11:04 AM

Well, I guess spammers and flamers fall into the same category as people who used to make prank phone calls - in the days when you couldn't trace what number they were calling from. I confess to pajama parties when I was around 10 years old where we'd call people and ask "Is your refrigerator running". If the answer was "yes" we'd retort "Well you'd better go cath it!" and then dissolve in laughter.


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Subject: RE: BS: Website flamer problem - any suggestions
From: GUEST,Peter from Essex
Date: 28 Sep 02 - 11:27 AM

If you have a guest book, discussion board or any other type of visitor posting then it has to be moderated strictly and promptly.

If the guest book provider does not provide the following:

  1. Immediate notification of postings by email
  2. Deletion of messages by site owner
  3. Notification of senders IP address
  4. Total blocking of an IP address

Then change providers.


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Subject: RE: BS: Website flamer problem - any suggestions
From: Mr Red
Date: 28 Sep 02 - 11:48 AM

I agree, don't engage
GUEST,NightWing
Pity the spammers won't go away when you ignore them.
I have a proceedure that is more effective at ignoring spammers, though I am sure my ISP has got some spamassisin filters (just a pay as you go el cheapo - but hosts my domain name too so I pay 30 UK pounds per 2 years for it).
I put it in several threads but in essence it relies on having a safe folder visible in the email client (not the inbox but outbox is safe) and switching off the modem (unplug) before looking at any e-mail. It is about HTML mail (if pictures &/or colour) which has to get the pix and therby alerts one or two sites that your e-mail is being read. I still get spam but so little it is my re-assurance that the service is working (not always gaurranteed). They will keep trying in case, so I never let my guard down. It is definitely a "I got you you B******S" situation.
d8^)


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Subject: RE: BS: Website flamer problem - any suggestions
From: GUEST,jennifer
Date: 29 Sep 02 - 09:43 AM

This happened to me back in April, I took the guestbook off for a couple of weeks and when I put it back up there was no more problem. It's just happened again. When it's quite nasty stuff rather than just "no one likes your music" is there any legal comeback?
Jennifer (www.johntams.info)


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Subject: RE: BS: Website flamer problem - any suggestions
From: Maryrrf
Date: 29 Sep 02 - 10:43 AM

Well, there doesn't seem to be any real way of tracing it so unless they give themselves away somehow how could you prove who sent the stuff? I would think that, unless it's truly threatening, the authorities wouldn't be able to do anything about investigating. I wonder if a real computer geek could trace the ISP's through the messages? But I guess that's very complicated to do. And even if you find the ISP that doesn't give you the e-mail address or really tell you who it is, I think. Not without further time consuming investigation. It would seem that, for now, at least, the only solution is to delete the postings when they appear and keep checking your site so they don't pile up. That's what my friend is doing. But he's definitely annoyed and if he finds out who it is...well....


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Subject: RE: BS: Website flamer problem - any suggestions
From: Tiger
Date: 29 Sep 02 - 04:10 PM

The IP address identifies the sender in relativey few cases. Most posters have dynamic addresses assigned by their ISPs when they log on. In that same vein, however, you WOULD certainly be able to identify the ISP, and inform them that one of their members was playing dirty.

Save all your messages for evidence. Most eMail clients have a function to display all the routing steps a message has taken. In Eudora, it's called "Blah, Blah", and the option is usually defaulted to "OFF" so you don't see all that garbage.

In the meantime, definitely delete, definitely ignore. Only a certified sicko would persist if he wasn't getting feedback.


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Subject: RE: BS: Website flamer problem - any suggestions
From: GUEST,maryrrf
Date: 30 Sep 02 - 10:03 AM

Ignoring and deleting seem to be working. He didn't get any yesterday. Now he's thinking it might be an ex-girlfriend.


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Subject: RE: BS: Website flamer problem - any suggestions
From: Amos
Date: 30 Sep 02 - 12:28 PM

OOO, they're the worst. :>)

A


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Mudcat time: 26 May 6:58 AM EDT

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