Mudcat Café message #3438974 The Mudcat Café TM
Thread #148195   Message #3438974
Posted By: catspaw49
19-Nov-12 - 09:38 PM
Thread Name: BS: Walmart Workers Strikes...
Subject: RE: BS: Walmart Workers Strikes...
And Sam Walton is turning over in his grave. Do you remeber the fine book about doing business named, "In Search of Excellence?" One of the great success stories was about Sam Walton and WalMart which back then was a far different ompany, one of which old Sam was vewry proud. It was a great place to work as that book documented. If Sam's customers were #1, then his Employee's were #1-B. Everyone had a title and a position. Sam would make themup. All of his people were called associates and they had profit sharing when very few had heard of it.

From a 1983 newspaper article:

Walton practices what he preaches. He makes regular "grass roots" visits to his salespeople; half of what the company saves in reducing shoplifting and errors is returned to associates—up to $200 apiece last year; Wal-Mart's profit-sharing plan is one of the best in the business. For its consumers, the chain gives each year a $1,000 college scholarship to a high school senior in every Wal-Mart community. Walton also loves to encourage old-time retail razzle-dazzle such as having paratroopers drop into the parking lot of a store celebrating an anniversary. Explains Jack Shewmaker, president of Wal-Mart, "People like to shop where something is happening."

Sam Walton's "hands-on" management style has earned him praise in the best-seller "In Search of Excellence: Lessons From America's Best-Run Companies." Most of his associates would be the first to agree. One night, for instance, Walton couldn't sleep. At 2:30 a.m. he got up, bought four dozen donuts at an all-night bakery and took them to one of his distribution centers, where he chatted with workers on the shipping docks. There he discovered that two more shower stalls were needed at the location and had them put in. Such involvement has paid human as well as financial dividends. Arkansas' Sen. David Pryor remarked amiably after the Walton Day celebration that the only thing Bentonville didn't do for Sam and Helen Walton was to rename the town after them. Maybe next year.

Sure doesn't sound like today at all does it? I think the WalMart story is one of the great American tragedies and one that affects us all. Once upon a time we learned some great lessons in management fro Sam Walton. I hope we learn something now as well because this sure as hell isn't what Old Sam ever dreamed would happen.