Mudcat Café message #1711831 The Mudcat Café TM
Thread #90329   Message #1711831
Posted By: Mooh
06-Apr-06 - 09:17 AM
Thread Name: Martin Guitars & great customer service
Subject: RE: Martin Guitars & great customer service
I get great delight hearing folks slag off Martin on some sites as a has-been company, too stuck in the past, blah, blah, blah. Man, oh man, here's a company that has been around longer than most countries, seen every conceivable trend come and go (remember their electrics?), ridden some trends, ignored others, seen competitors come and go, but always stood by their products and kept the long view. Service is and always was an important part of what they do, and a huge reason why Martin still commands respect in the marketplace. Few companies have had such a good reliable core group of products while messing about on the fringes of product development.

Some companies act like immature adolescents who get all self-conscious, offended, and hurt when looked at askance...not Martin.

Peace, Mooh.