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User Name Thread Name Subject Posted
Gervase BS: How to Deal With People Complaining (35) RE: BS: How to Deal With People Complain 16 Dec 10

Some people are better at dealing with complaints than others. My daughter worked briefly for a supermarket chain, and they tried to persuade her to join the customer services team - dealing with complaints - until she threatened to wear her tee-shirt which read 'Do I look like a f***ing people person?'
Oddly enough, the little old ladies on the checkouts loved her.

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