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User Name Thread Name Subject Posted
GUEST,KP BS: How good/bad is your car? (68* d) RE: BS: How good/bad is your car? 21 Dec 08


From Amos:
'That's a really serious issue, there, Steve. :D

It is interesting that the Japanese motor industry, which seems to garner all the kudos in this thread, was taught process improvement methods by an American business guru whose advices were being ignored by American industry untilt he great economic invasion by Japan in the 1980's. I have forgotten his name, unfortunately.'

This is the guy who taught the Japanese car companies all about quality

W Edwards Deming

Studiously ignored by the US car makers and much of the rest of UK/US manufacturing until the late 1990s.

KP
(drives a much loved but thirsty Mercedes E320 Estate - the old W124 series. 170k miles and gets a lot of guitars and amps in the back)


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